Diploma in Tourism & Hospitality Management

DIPLOMA IN Tourism and Hospitality MANAGEMENT

AIM

  • To provide the graduates with an education and training which will ensure that the have knowledge and technical skills necessary to follow a career in a supervisory capacity (Tourism and Hospitality) industry, in Bangladesh or overseas.
  • To provide the supervisory and social skills necessary to supervise staff and deal with all customer situations.
  • To provide the product and operational knowledge that is essential to a supervisor within the Tourism and hospitality industries.
  • To encourage initiative and self reliance in student development.
  • To appreciate the financial implications of any operation undertaken.
  • To provide the basic framework and knowledge which will enable the graduate to cope with changes as occur within the industry in the future.
  • To equip the students with the skills necessary for planning, organising and controlling within Tourism and hospitalityindustry.

OBJECTIVES OF THE COURSE (DIPLOMA)

    • On completion of the National Diploma Course the graduates will :
    • Be capable of performing effectively in supervisory roles within Tourism and hospitalityindustry.
    • Have the supervisory and social skills to supervise staff and deal with all customer relations.
    • Have product and operational knowledge necessary
    • to establish and maintain standards of quality
    • to optimized the use or resources within the constraints/policies of quality and costs.
    • Have skills to attend to all business aspects of the enterprise/organization.
    • Have the skills and confidence to become self employed entrepreneurs after suitable job experience, if so wished.
    • Have initiative, self reliance and an adaptable approach to new problems or ideas.
    • Have ability to understand the financial operation of an organization.

    RULES AND REGULATIONS FOR DIPLOMA COURSE


    Educational Requirements

    :

    H.S.C or equivalent

    Selection

    :

    Based on written examination and personal interview.

    Examination Result

    :

    Grading:

     

     

    Excellent

    90 - 100%

     

     

    Very Good

    80 - 89%

     

     

    Good

    70 - 79%

     

     

    Pass

    50 - 69%

     

     

    Fail

    Bellow 50%

    Admission Fee

    :

    Tk 1,00,000/- (1 Years)
    Payable within 2 installments (Tk 70,000/- + Tk 30,000/- ).

    Duration

    :

    One year full time Diploma.

     

     

     

    OUTLINE SYLLABUS FOR EACH SEMESTER


    Semester-1

    01

    Travel Agency Operation

    (Duration 6-month)

    02

    Tour Operation

     

    03

    Travel Geography

     

    04

    Travel Science

     

    05

    Communication Skills

     

     

     

    Semester-2

    01

    Travel Agency Operation

    (Duration 6-month)

    02

    Tour Operation

     

    03

    Travel Geography

     

    04

    Travel Science

     

    05

    Communication Skills

     

    06

    Management and Accounting process

     

    07

    Marketing Planning and Research

     

    08

    Air Ticketing and Software

     

    09

    Front Office and Secretarial Operations

     

    10

    Housekeeping and Laundry

     

     11

     Food & Beverage Production

    12

     Food & Beverage Service

    INDUSTRIAL ATTACHMENT COMPONENT
    Duration: 2 months
    The objective of this essential course components are:

      • To provide an appreciation of applied skills and knowledge in the Travel Agency, Tour Operator, Airlines industries.
      • To develop craft skill in a working environment, this blends quality production with quality output.
      • To understand supervisory management seasoning, operating in a working environment, often under pressure.